Privacy Policy

Welcome to CarsClub.ae. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and use our website CarsClub.ae (the “Site”). By using our Site, you consent to our collection and use of information as described in this policy.

1. Introduction

1.1 About Us

CarsClub.ae is operated by CARSCLUB F.Z.E, 19th Floor, Binary By Omniyat, Business Bay, Dubai, UAE.

1.2 Acceptance of Policy

This Privacy Policy (the “Policy”) is part of the Terms of Use for the Site. By using the Site, you agree to the collection, use, and disclosure of your information as described here. We may update this Policy at any time without prior notice. Changes are effective immediately upon posting. If you do not agree with this Policy, please discontinue use of the Site.

1.3 Definitions

In this Policy, “CarsClub.ae,” “we,” “our,” or “us” refers to CARSCLUB F.Z.E and its affiliates, employees, and agents.

1.4 Effective Date

This Privacy Policy was last updated on October 2022.

1.5 Severability

If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

2. Information We Collect

2.1 Personal Information

We collect personal information you provide directly to us, including:

  • Name
  • Address
  • Phone number
  • Email address
  • Car listing details
  • Purchase and transaction history
  • Billing and payment details

2.2 General Information

  • Date and time of access
  • Duration of visit
  • Pages visited and browsing behavior
  • Referring website or source

2.3 Social Media Information

If you sign in via social media, we may collect:

  • First and last name
  • Email address
  • Profile photo

2.4 Social Media Interaction

  • Profile and business page details
  • Engagement analytics (e.g., likes, shares, views)

3. How We Use Your Information

3.1 Service Provision

  • Manage and display your car listings
  • Provide customer support
  • Communicate regarding listings or transactions
  • Improve our platform and services
  • Contact you for surveys, offers, or feedback

3.2 General Information Use

  • Enhance user experience and site performance
  • Analyze usage trends
  • Monitor and generate reports

3.3 Social Media Integration

  • Post listings or updates on your behalf (with permission)
  • Use engagement metrics to optimize services

4. Disclosure of Personal Information

4.1 With Affiliates

We may share your data with affiliated companies for business and service-related needs.

4.2 With Third Parties

  • Dealerships and service providers involved in transactions
  • Business partners and subcontractors

4.3 Legal and Safety Disclosures

  • To comply with legal or regulatory obligations
  • To enforce our terms and agreements
  • To protect rights, property, or safety

5. Managing or Deleting Your Information

5.1 Access and Update

You can access and modify your data by logging into your CarsClub.ae account.

5.2 Social Media Data

Use the respective social media platform’s privacy settings to manage or delete your data.

5.3 Data Retention

We retain your data as long as necessary to provide our services or until your account is deleted.

6. Security

We take appropriate steps to secure your data, but no system is completely foolproof online.

7. Cookies

7.1 Use of Cookies

We use cookies to personalize your experience and gather analytics data.

7.2 Disabling Cookies

You may disable cookies via your browser settings, but it could impact functionality.

8. Third-Party Analytics and Tracking

8.1 Analytics Tools

We use third-party analytics such as Google Analytics to analyze website usage trends.

8.2 Tracking Pixels

We may use tracking pixels for advertising performance. You can opt out via browser tools.

9. Third-Party Advertisers

9.1 Advertising Networks

Third-party ad networks may use cookies to serve personalized ads.

9.2 Advertiser Policies

We are not responsible for the practices of third-party advertisers. Review their privacy policies.

Contact Us

For questions regarding this Privacy Policy, contact us: